In this case, I do not suggest making changes through the Microsoft website rather, call yourĬompany service desk and ask them for assistance. Next, is this a work or home PC? If it is a work PC, your IT department may have removed Sleep as part of the overall configuration chosen by your IT leadership. Sleep mode on its own, but you cannot invoke it from the menu, then that suggests the Power Settings are in working order, and that the problem lies in the mechanisms that control what you can and cannot use on the start menu. Have you tried this when running on battery? I mention this because the answer you give will help clarify the diagnostic picture. You don't mention what, if anything, you tried so far, so this is sort of tricky.įor example, you don't mention if your PC will go into sleep mode on its own or not.
